Support

Get support for IRL products & services.

Get App Help Fast

Need help, found a bug, or have a feature request? We’re here for you!

Adventures with ELI runs on many devices and platforms. When you email support@infiniteretry.com, please:

  • Use subject "Support request - Adventures with ELI"

  • Steps to reproduce the issue.

  • Device model and OS version (e.g. Pixel 9/Android 16)

  • App name and version

  • Screenshot or exact error, if applicable

Do not send passwords or full payment details.  See our Privacy Policy for more details.

Data & Privacy Requests

To request a copy of your data or deletion, email support@infiniteretry.com with the subject "Privacy request – Adventures with ELI". Learn more in our Privacy Policy.

Media Inquiries

For interviews, review access, logos, or screenshots, email support@infiniteretry.com. Use the subject “Media request – Adventures with ELI.” Please include your outlet, deadline, and topic.

Legal & Policies

Find our Privacy Policy here.
Find our EULA Terms, and Legal Notices here.
Find our Licensing Terms here.

Mailing Address

Infinite Retry Labs, Inc.
68 Harrison Ave Ste 605 #970651
Boston, MA 02111-1929
United States

Business information (EU/UK disclosure)

Trader/Business: Infinite Retry Labs, Inc.
Contact: support@infiniteretry.com
Address: 68 Harrison Ave Ste 605 #970651, Boston, MA 02111-1929, USA