Questions about APP PRICING
Q: Are there any hidden fees or in-app purchases after I subscribe?
A: No. One subscription unlocks 100% of the content. There are no hidden fees, third party ads, or in-app purchases.
Q: Is this app a good alternative to YouTube Kids?
A: Yes. Unlike passive consumption, Adventures with ELI is an ad-free, purpose-driven platform that puts your child in the role of an active explorer, not just a viewer.
Q: Can I try the app before I commit to paying?
A: Yes. The app contains free activities that give you a great sense of what the full subscription unlocks. Again, with no ads.
Q: Can multiple children use the same account, or do I need to buy a subscription for each child?
A: One subscription covers the whole family, across multiple devices.
Q: Are your apps accessible?
A: We strive to make our apps friendly to all users, and we are not only running basic accessibility testing but we are purposefully designing for diverse learning needs, especially for pre-readers and those who are building foundational literacy skills.
Q: How do I cancel my subscription, and is it easy?
A: Canceling is hassle-free. You can cancel with just two clicks at any time right from your account settings. You will still have access to the full app until your current billing period ends.
Q: Is my payment information secure?
A: Absolutely. We use industry-standard encryption and process all payments securely through Apple, Google Play and Stripe.
Q: Which plan offers the best value, and do you offer annual discounts?
A: Our pricing model is intended to be simple and keep subscription costs as low and affordable as possible for families. There is a discount available if you subscribe annually vs month-to-month, which is applied automatically through the app store checkout process.
